• About Timeshares

Frequently Asked Questions

Why Trading Places International?
Trading Places will provide the very highest level of quality, exchange power, guest services and value possible. You will love the enhancements and expanded services TPI provides all Hawaiian Princess owners.

When is check in / check out time?
Check in time at Hawaiian Princess is 4:00 pm. Check out time is 10:00 am.

How do we use our owner time?
There are lots of options. You can spend the time at your home property; you can exchange your time to another property; you can exchange your time for a different time at your home property; or you can deposit it for use next year. Believe it or not, you can even use next year's week this year.

How do we go about using one of the options?
Everything begins with a reservation and confirmation. You first need to make a reservation with Trading Places International. They'll send you a confirmation, which you’ll need before using, exchanging, or renting your week.

What if we want to exchange for another week, at or at another property?
You need to contact Trading Places International or one of the other exchange companies and deposit your reservation with them. If you are going to another Trading Places property, you can deposit your time with them at the same time you make your reservation.

Do we have to know which property we want to exchange into at the time we deposit?
No. But, just like making your reservation, the earlier you request a specific location, the more likely you are to get it.

What if we can't get a reservation at our home property for the time of year we want to be there?
Just make a reservation for whatever time is available and then give it to TPI or another exchange company and ask for an internal exchange. That's when you exchange one time period at your Home Property for a different time at that same property.

Sometimes we can't take a vacation and other times we can take more than one week. Is there anything we can do about that?
There sure is. Through TPI or other exchange company you can save this year's week and use it next year along with that year's week. Or, you can use next year's week along with this year's. Also, don't forget you can often rent additional time at the property where you're staying. It's a great way to extend your vacation. And, sometimes you can get better flight arrangements by traveling on a different day. If you do, just rent the additional time you need.

What if we can't use our reserved week at all? Can we carry it over to next year?
Yes. If you do not reserve your use week in a given year it will carry over for one additional year only. If you are not able to use it in the carry over year, subject to availability at the Hawaiian Princess, you must bank it with an exchange company or it will be lost. Please see the Hawaiian Princess rules and regulations for more information.

Example: The 2010 week can be used during the 2010 fiscal calendar year (10/1/09 through 9/30/10). If it is not used then it will automatically carry over for one additional year, and must be used before 9/30/11, subject to availability.


Can a guest use my unit?
Yes a guest can use your unit. Just give Trading Places a call and let them know the name of the guest. There is no fee for your guests to use your unit.

Can we use only part of our week?
You can't reserve just part of a week. You must reserve a full seven days for each week of use, but you may be able to exchange a three or four day portion of your reserved time depending on the exchange company's rules. Of course, the number of days you actually stay is up to you, but you will be considered to have used all of whatever you reserved or exchanged.